Best price guarantee
Best price guarantee
Due to the demand, most Northern Lights tours are over-packed and you lose some of the magic in the experience crammed in a bus with 30 - 50 other people. That is the reason why we have taken the "small group guarantee" to another level with only 15 seats available in our standard northern lights tours but for some, that's even to much and that's why our private tour can provide a better and much more fulfilling experience.
Our expert team uses highly detailed weather, cloud and aurora forecasts with satellite images to make sure we get you into the absolute best conditions available that night. Our northern lights sighting rate is 90% and we maximize our sighting chances by only going out when activity and cloud coverage are favorable for us to ensure that when our customers invest in a private tour, they are given a carefully crafted, well-researched, and high-quality experience that they will remember throughout their lifetime.
Our Private Northern Lights Tour is perfect for anyone who’s looking to book a tour for a magnificent proposal under the dancing lights, family or group of friends, a girls’ trip, bridal or bachelor party or even an unforgettable trip with yourself and your camera, then you’re in the right place because the private tour ensures that the memories you make are not hindered by the presence of others.
We offer *warm winter jumpsuits for all of our guests on location, unlimited amount of High-Res photos edited from the tour and delivered in 48 Hours through Dropbox, extra mobile and camera tripods for you to borrow and then of course our most famous traditional Icelandic snacks, pastries and chocolate, soda drinks, hot cocoa, tea and Icelandic Snaps.
*We are the ONE AND ONLY northern lights operation in Iceland offering warm winter jumpsuits in northern lights tours.
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Witnessing a natural phenomenon like the Northern Lights can be a life-changing experience, but it is NOT one that is always guaranteed. If, despite our best efforts, some unforeseen circumstance renders viewing the lights impossible, we offer free re-trie that will be valid for two years from the date of your tour. However, the availability of this free re-trie will depend on the tours that are currently scheduled.
We reserve the right to cancel the tour as late as 18.30 pm due to weather not being favorable for us. We make a honest decision and e-mail all our guests on the day of the tour at 18.30pm latest to confirm whether the tour is on or off.
How we measure a Northern Lights sighting / non sighting : If you can see the lights with your own naked eyes or only fainted green line for a short time, that is a northern light sighting. Non sighting could be for example if we can only see the lights through our camera, not with our own eyes.
We do not offer refunds, whether partial or full, for tours where a sighting was not possible.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io
Hot chocolate, traditional Icelandic snack, drinks and snaps
Beautiful High-Res photos from the tour
Assistance with your own camera settings
Free re-trie in case of non-sighting
Warm Winter Jumpsuits
Pick up and Drop off
Wi-Fi on board
Make sure to bring your fully charged camera, tripod and come well equipped with warm and windproof clothing and good sturdy shoes to resist the Icelandic winter conditions after dark.
